Simon John Umaru
CMAOHUB NIG. LTD
GWAGWALADA-ABUJA
Services: Customer Service Training and and Consulting
Background: BSc. Economics University of Abuja 2014
Affiliations: Chartered Institute of Customer Relationship Management
Business Start Date: 2016
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Dear Simon John Umaru,
My team and I recently launched a social enterprise project in service to mining engineering graduates and students earlier on this year. In as much as it appears as though we're making progress, the negative feedback is higher than the compliments.
Customers (beneficiaries and volunteering staff) are complaining, some are unhappy and others are not just satisfied irrespective of the selfless service offered.
I need your professional assistance. I have more background information, but unsure which I should share. How can you add value to this ongoing project?
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